At Hassan Trades LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a straightforward Refunds & Returns policy to ensure your peace of mind.
Refunds: If you are not satisfied with your purchase, you may return the item(s) within 30 days of delivery for a full refund. To be eligible for a refund, the item(s) must be unused, in the same condition as received, and in their original packaging.
Return Process: To initiate a return, please contact our customer service team at info@hassantradesllc.com with your order number and reason for return. We will provide you with a return authorization and instructions on how to return the item(s).
Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error or a defective product. We recommend using a trackable shipping method to ensure the safe return of the item(s).
Refund Processing: Once we receive and inspect the returned item(s), we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately upon receipt. We will arrange for a replacement or refund, depending on the situation.
Non-Refundable Items: Certain items, such as personalized or custom-made products, may not be eligible for a refund unless they are defective or damaged.
If you have any questions or concerns about our Refunds & Returns policy, please contact us at info@hassantradesllc.com
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